The term supervision comprises of two words- Super and Vision, Super meaning superior than others and Vision meaning sight or perspective. Supervision refers to the inspection of work of other persons. Supervision also may refer to an act of overseeing or inspecting other’s work ie, to watch at whether they are doing their work properly or not. In business, supervision refers to the direct and immediate guidance and control of the subordinates in the performance of their job.
There are several reasons why supervising is important:
- Issue of orders and instructions- Employees, workers, etc require guidance of their supervisor at every step. A supervisor will clear their doubts and will guide them on how to perform a particular set of instructions.
- Planning of work- A supervisor is a planner of any job. A supervisor is responsible to create a job schedule or schedule of work for the smooth functioning of the tasks in the organisation. He determines the methods and the procedures for work.
- It is important at all levels- Supervision is needed at all levels of mangement, it brings about responsibilities among the sub-ordinates and ensures work efficiency amongst them.
- Motivating subordinates- A supervisor acts as a friend, guide and a philosopher to his workers. He inspires team work and ensures that there is co-operation amongst workers.
- Proper Assignment of work- A supervisor is also important as he assigns jobs to subordinates in an orderly manner and delegates authority to workers.
Role of Supervisors- There are several roles which a supervisor has to perform, some of which will be discussed here:
- A supervisor has to help his/her subordinates or workers to bring about their hidden talents and to ensure improvement in their work
- A supervisor must ensure that he/she helps the subordinates to adjust to their job requirements.
- It is the duty of the supervisor to make employees loyal to the organisation.
- A supervisor must ensure that there are proper channels of communication between him/her and the employees so as to avoid confusion and chaos in work and also for addressing all of their grievances.
- It is the duty of the supervisor to ensure that their workplace has proper discipline and a supervisor should motivate their employees and workers to perform well.
- It becomes a duty of the supervisor to understand employee’s mistakes and help them correct their mistakes.
Principles of supervision- Certain different principles under supervision are as follows:
- Supervision should be such that it is not overburdened amongst the sub-ordinates. It will help them in performing better.
- If supervision has pressure amongst employees for reasons which are not reasonable, it will result in low confidence and low power in the supervisor.
- A supervisor should keep in mind that his/her sub-ordinates have a certain limitation or human weakness in them. They cannot be forced to do something which is beyond their reach or goal limit.
- A supervisor should create an atmosphere of mutual trust amongst one-another.
- Any supervision should be such that it adapts to the changing conditions and should not be stagnant.
- A supervisor should have a sound mind and knowledge of his/her profession.
- Supervision should be an affair of teaching and learning process.
- A supervisor should ensure that every sub-ordinate has the ability to make his/her own decisions in matters which does not require much supervision, it will save supervisor’s time.
- A supervisor should create suitable climate for productive work.
Qualities of a good supervisor: A good supervisor has the following qualities in them:
- A good supervisor is aware of rules, regulations and the situations.
- A supervisor is thorough
- A supervisor should be fair and just.
- A supervisor is someone who should take the first initiative
- A good supervisor will have emotional balance and will be enthusiastic.
- A good supervisor will have the ability of good judgement.